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Service Department Manager

Sanitary Supply Corp sells and services the leading brands of building maintenance equipment in our industry.

From a riding floor scrubber, to an upright vacuum our service department handles a large spectrum of equipment.  We want every customer experience to be "world class".  In order to provide "world class service" we need great people and a great team.

Sanitary Supply Corp, Inc Service Department is growing, we are interviewing for a service technician or apprentice to our service manager.   Sanitary Supply Corp is the number One Service center in Colorado for Janitorial Equipment.

Pay and Benefits:
  • $12 - $25 per hour depending on specific relevant experience
  • Commissions available for work performed
  • Paid Time Off
  • Health Insurance
  • Build a fun, challenging and rewarding career.
Skills, abilities, personality and knowledge required:
  • Excellent Customer Service Skills.
  • Excellent Verbal Communications, Writing and Grammar Skills.
  • Familiar with Computer Operating Systems:  Windows / Android.
  • Computer Skills Required:  Send / Receive Emails, Search using wildcards and partial matches.
  • Troubleshooting electrical motors, pumps, valves, wiring and parts diagrams.
  • Attention to detail- parts identification
  • Highly Organized with Time management skills
  • Hand eye coordination 
  • Ability to listen, learn and follow direction
  • Determination to succeed
Job Descriptions:
  • Ordering and Receiving equipment parts into service department inventory
  • Inspecting and troubleshooting equipment for service repairs. Communicating repairs and costs to customers.
  • Providing written estimates to customer for work to be performed including parts, labor, shipping or travel costs.
  • Creating and Maintaining Work Tickets, Parts Orders, Documenting Repairs, and everything related to providing excellent customer experience.
  • Instructions to customers of repairs completed.
  • Offer solutions for additional services, service contracts, and providing options for purchasing new equipment.
  • Sell parts and supplies as required.
Level and Pay is based upon Experience:
  • Entry Level Service Apprentice.
    • Perform Equipment Functional Checks.
    • Learn Troubleshooting Steps.
    • Parts identification, lookup, ordering.
    • Writing Sales Order Estimates.
    • Working with Cases and customer communications.
    • Perform Service with Supervision at our location and customers job sites.
    • Prep Equipment to be returned to customer.
  • Service Technician.
    • Apprentice +
    • Perform Service with little need for supervision, just resources.
    • Create Estimates and Cases unsupervised.
    • Communication with customers.
    • Order Parts.
  • Senior Service Tech.
    • Apprentice+, Service Technician.
    • Ability to work unsupervised.
    • Foster and Win new work.
    • Work directly with customers in the management and training of their equipment.
Safety of all personnel and quality of work is of paramount concern.
  • Applicants must pass a background check with NO Prior history.
  • We are a Drug and Alcohol Free workplace.  You will be required to take and pass a Drug and Alcohol Test prior to employment.  Testing also occurs at Random, Post Incident, and For Cause.  Refusal to take any test is interpreted as a failure, and is immediate grounds for termination.
  • We are a smoke-free work environment with NO SMOKING ALLOWED ON THE PROPERTY.
It is our policy to comply with all applicable state and federal laws prohibiting discrimination in employment based on race, age, color, sex, religion, national origin, or other protected classification.  Sanitary Supply Corp is an equal opportunity employer.

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