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Dispenser Guides - Installs to Troubleshooting

Whether you are installing new dispensers, replacing existing, or troubleshooting, this is your place for information!  This covers all dispensers including:  Toilet Paper, Hand Towels, Soap, Chemicals, Deodorizers, Feminine Napkins, etc.

Warranty.

  • Dispensers should always have an easy, no questions asked warranty.  Ours do.  Your only obligation is to purchase the product that runs through the dispenser from us.

Quantity.

  • Paper and Soap - we always recommend 1 more than necessary.  This really goes a long way towards a positive user experience.
    • Increased traffic capacity.  More people can dry their hands at the same time.
    • Redundancy.  If a dispenser runs out of product or batteries, there is another one ready to serve.

Installation.

  • Place the dispenser where there is room around the dispenser to insert the key and open/refill the dispenser.
  • You should always strive for ADA Compliance.  ADA Guidelines can be found here.
  • Before drilling: Make sure to cover the holes from previous dispensers. The dispenser is straight. The dispenser is where you want it.
  • Use three to four anchors and screws to secure the dispenser to the wall.
  • Correctly fill the dispenser.
  • Test the dispenser a couple of times to make sure the dispenser is functioning properly before you leave the area.
  • Train the appropriate service personnel how to load and maintain the dispenser.

Troubleshooting.

  • If the dispenser uses batteries, are the batteries bad and need to be replaced?
  • Is the product placed in the dispenser correctly?
  • Is the dispenser dirty?  Paper produces a decent amount fiber lint which can clog the dispensers moving parts making them inoperable.
  • Is there is any paper jammed in the dispenser?
  • If you have determined a new dispenser is necessary, complete this request.
Hillyard, Above Dispensing System Kit, HIL31014
PromptName->Price GetRegularPrice->$460.79 GetFinalPrice->$460.79 GetPriceType->1

Hillyard, Above Dispensing System Kit, HIL31014

$460.79
Hillyard, Affinity, Automatic Soap Dispenser, Black
PromptName->Price GetRegularPrice->$40.00 GetFinalPrice->$40.00 GetPriceType->1

Hillyard, Affinity, Automatic Soap Dispenser, Black

$40.00
Hillyard, Affinity, Automatic Soap Dispenser, White
PromptName->Price GetRegularPrice->$40.00 GetFinalPrice->$40.00 GetPriceType->1

Hillyard, Affinity, Automatic Soap Dispenser, White

$40.00
Hillyard, Affinity, Manual Soap Dispenser, Black
PromptName->Price GetRegularPrice->$13.99 GetFinalPrice->$13.99 GetPriceType->1

Hillyard, Affinity, Manual Soap Dispenser, Black

$13.99
Hillyard, Affinity, Manual Soap Dispenser, White
PromptName->Price GetRegularPrice->$13.99 GetFinalPrice->$13.99 GetPriceType->1

Hillyard, Affinity, Manual Soap Dispenser, White

$13.99
Hillyard, Arsenal One, Dilution Control Dispenser, 2 Product, Gray
PromptName->Price GetRegularPrice->$199.99 GetFinalPrice->$199.99 GetPriceType->1

Hillyard, Arsenal One, Dilution Control Dispenser, 2 Product, Gray

$199.99
Hillyard, Arsenal One, Dilution Control Dispenser, 4 Product, Gray
PromptName->Price GetRegularPrice->$399.99 GetFinalPrice->$399.99 GetPriceType->1

Hillyard, Arsenal One, Dilution Control Dispenser, 4 Product, Gray

$399.99
Hillyard, Arsenal One, Portable Dilution Control Kit, Dispenser, HIL99705
PromptName->Price GetRegularPrice->$116.38 GetFinalPrice->$116.38 GetPriceType->1

Hillyard, Arsenal One, Portable Dilution Control Kit, Dispenser, HIL99705

$116.38
Hillyard, Bulk Foam Soap Dispenser, 1000ml refillable dispenser, Black, HIL22297, 6 per case, sold as 1 dispenser
PromptName->Price GetRegularPrice->$25.26 GetFinalPrice->$25.26 GetPriceType->1

Hillyard, Bulk Foam Soap Dispenser, 1000ml refillable dispenser, Black, HIL22297, 6 per case, sold as 1 dispenser

$25.26
Hillyard, Green Premium Foam Soap, Affinity, For Automatic Dispenser
PromptName->Price GetRegularPrice->$82.69 GetFinalPrice->$82.69 GetPriceType->1

Hillyard, Green Premium Foam Soap, Affinity, For Automatic Dispenser

$82.69
Hillyard, Hand Defense 2000 Dispenser, Manual
PromptName->Price GetRegularPrice->$59.18 GetFinalPrice->$59.18 GetPriceType->1

Hillyard, Hand Defense 2000 Dispenser, Manual

$59.18
Hillyard, I Force High Low Dispensing Center, HIL99605, sold as each
PromptName->Price GetRegularPrice->$159.99 GetFinalPrice->$159.99 GetPriceType->1

Hillyard, I Force High Low Dispensing Center, HIL99605, sold as each

$159.99
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